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Tech Notes
Is your anti-virus software up to date
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Recently we have received a number of calls from customers having system problems due to computer virus infections. In many cases the customers had no anti virus software, or their software was out of date as they had not resubscribed to get updated virus definition.

Anti Virus software is very cheap insurance to  help keep your computer system safe.

PPG Access recommend and sell AVG antivirus software.

AVG offers Real-time protection, automatic updates, low-impact background scanning for online threats, and instant quarantining or removal of infected files ensures maximum protection. Every interaction between your computer and the Internet is monitored, so nothing can get onto your system without your knowledge. AVG regularly update their virus definitions files, so as long as your subscription is current you will have access to protection from the latest viruses. Contact the PPG Access helpdesk to purchase an AVG antivirus software subscription.

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PFL-Vista

PPG Formula Lookup and Microsoft Vista

The PPG Formula Lookup application can be configured to run under Microsoft Vista.

There are some issues during the install that you need to be aware of.

Also note that Vista is a rich and varied environment which can be configured in many way. Not all users will see all of the potential issues mentioned here.

This process has been tested on several version of vista, from  Vista Home Basic to  Vista Business.

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New versions of the Labelwriter 400 do not take Generic Labels

New versions of the Labelwriter 400 (original and Turbo) do not take Generic Labels. It is an issue with the firmware Dymo have installed - it will only relabelwriter400.jpgad the genuine labels made by Dymo. currently there appears to be no work around to solve this isses. 

The Dymo OEM labels have lines print on the back, if you use labels without these lines, the printer gives an "out of paper" error 

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