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Tech Notes
Windows 7 Versions

If you are purchasing new computers for your shop, please note that PPGAccess software will not run correctly on the HOME version of Windows 7 as it does not contain the required networking functionality.

For commercial use we recommend Windows 7 Profesional  - either 32 or 64 bit versions.

Should you need further advice on buying computer hardware please contact your PPG representative or the PPGAccess help desk on  1800 627 798 (AU) or 0800 442 531(NZ).

 
Is your anti-virus software up to date
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Recently we have received a number of calls from customers having system problems due to computer virus infections. In many cases the customers had no anti virus software, or their software was out of date as they had not resubscribed to get updated virus definition.

Anti Virus software is very cheap insurance to  help keep your computer system safe.

PPG Access recommend and sell AVG antivirus software.

AVG offers Real-time protection, automatic updates, low-impact background scanning for online threats, and instant quarantining or removal of infected files ensures maximum protection. Every interaction between your computer and the Internet is monitored, so nothing can get onto your system without your knowledge. AVG regularly update their virus definitions files, so as long as your subscription is current you will have access to protection from the latest viruses. Contact the PPG Access helpdesk to purchase an AVG antivirus software subscription.

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New versions of the Labelwriter 400 do not take Generic Labels

New versions of the Labelwriter 400 (original and Turbo) do not take Generic Labels. It is an issue with the firmware Dymo have installed - it will only relabelwriter400.jpgad the genuine labels made by Dymo. currently there appears to be no work around to solve this isses. 

The Dymo OEM labels have lines print on the back, if you use labels without these lines, the printer gives an "out of paper" error 

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